![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIP3yggWeZCjxlhtQMO37fjss0lL_KMu4LTKpxUG0gPU5WgPIptYXRHbuBMjporqAvgwU_6jS9WfHPURFnP5gVc6DTeH-bgC-cz24W_u5vRGpMhl_4dQ9TAyG2pK7GzC-XjL95Vw/s320/at&t+lame+password+change.png)
My credit card has expired, so needed to sign in to my AT&T account to change the expiration.
Problem was, I couldn't remember my account name, or password. Through a process that worked fairly well, was able to get a temporary password, and then get my account name.
So, then logged in. Because I had a temporary password, I was prompted to change it. Nothing unusual in that. However, here's the screen I got after pressing the Continue button.
The little red bar was some kind of error message. But what was the error?
I took a look at the page source to see if that could give me a hint. No!
Could it be related to password complexity? I tried again with my super complex password - upper case, lower case *and* numbers. That didn't help!
I am really frustrated with this.
UPDATE 5/16/09
I'm using Firefox browser on Mac. On a hunch, I tried Safari, and was able to change my password!
Unfortunately, I got to this stage:
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1mE5NhKgfBvbwAuVSXbnhF5gXqRTPgJR2wHI4Ok2h80V6qeE4yHg5HDGkU0GC1TD_fbJoPUTXm8pYVwK94s93qN4tdrZlvjiEPIewx9gKILEaHpVg0g_B9KVxBbcoX4Bt22Qz0g/s320/at&t+downtime.png)
Will I ever be able to change my credit card expiration date?
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