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Saturday, February 07, 2009


I was checking my email on Saturday night, and got the following message from PG&E, sent at 8:04PM

Dear Valued Customer,

A new energy statement for your PG&E account .... is now available to view online. You can also pay your bill online, or print a copy of your statement.

PG&E energy statement (e-Bills) information

Amount Due: $0.00
Bill Date:February 4, 2009

To view or pay this bill, login to My Account at:

You will need to enter your user name and password.

Click below to view the most recent bill inserts including any legal and mandated notices.

I went to the referenced site to check my bill, and on attempting to login:

pge home

System Outage

Due to planned maintenance, My Account will be temporarily unavailable on Saturday, February 7, 2009, from 8 p.m. to 10:30 p.m. We appreciate your patience and we apologize for the inconvenience.

Need assistance? E-mail us at Authentication@pge.com. > Disclosure > Privacy
Copyright © 2009 by Pacific Gas and Electric Company. All rights reserved.

This is so lame. Why couldn't they wait until the after scheduled outage before sending the email?

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